Senior UX designer for systems that can't afford to fail.
I'm Abhikant Nirbhavane. I design enterprise software for environments where getting it wrong has real consequences: dispute management, card controls, compliance workflows, complex quoting.
I came to UX from engineering: Computer Science first, then a master's in HCI. That order shaped how I work. I think about systems before screens: where the data breaks, what happens at the edges, and what the product does when it fails.
My pattern is simple: bring structure to complicated systems without breaking what teams rely on. Information architecture, design systems, predictable patterns, and AI only when it can explain itself.
Experience
Senior UX Designer · Fiserv
UX Designer on two flagship fintech platforms: Disputes Workspace (AI-assisted dispute management) and 360 Control (issuer administration console, shipped for a major Canadian bank). Embedded product owner on 360 Control.
UX Designer · Zywave
Only designer on the CPQ enterprise quoting platform: research-led redesign, design system from scratch, quote time cut from 18 to 10 minutes.